These Payment and Invoicing Terms (“Terms”) govern the payment obligations and invoicing process for services provided by Digital Rugby (“Provider”), a brand operated by 1 Point 3 Creative Ltd, with an operational address at 24 Regent Place, Rugby, CV21 2PN, United Kingdom.

By accepting a Quotation or Client Order, the Client agrees to these Terms. These Terms are applicable as of the date of the Quotation or Client Order.

1. Scope of Payment and Invoicing Terms

1.1 These Terms apply to all services offered by the Provider, including but not limited to consulting, website development, hosting, maintenance, support, training, and other digital solutions.

1.2 Specific payment terms for each service are outlined in the respective Quotation or Client Order.

2. Payment Structure

2.1 Payment Milestones:

  • For project-based services (e.g., website development):
    • 30% deposit is required before work commences.
    • 50% milestone payment is due upon completion of the website structure and operational functionality.
    • 20% final payment is due upon delivery and approval of the completed project.
  • For recurring services (e.g., hosting, maintenance, training):
    • Payments are billed monthly in advance or as otherwise specified in the Quotation or Client Order.

2.2 Payments must be made in GBP (£) via bank transfer, credit card, or any other method agreed upon by the Parties.

3. Invoicing Terms

3.1 Invoice Issuance:

  • Invoices will be issued electronically to the email address provided by the Client.
  • For recurring services, invoices are issued on the first day of each billing cycle.

3.2 Payment Due Dates:

  • Payment is due within 14 days of the invoice date unless otherwise agreed.
  • Late payments will incur a 1.5% interest charge per month on any outstanding balances.

3.3 Disputed Invoices:

  • Any disputes regarding invoices must be raised within 7 days of receipt. The undisputed portion of the invoice must still be paid by the due date.

4. Refunds and Adjustments

4.1 Refunds will only be provided under the following circumstances:

  • Overpayment of fees.
  • Cancellation of a service by the Provider where services have not been rendered.

4.2 Adjustments to invoices, if required, will be made promptly and reflected in the next billing cycle.

5. Client Responsibilities

5.1 The Client is responsible for ensuring:

  • Accurate and up-to-date billing information.
  • Timely notification of any changes to payment details or billing addresses.

5.2 Failure to pay invoices on time may result in:

  • Suspension of services until payment is received.
  • Termination of the agreement, as outlined in the applicable service terms.

6. Provider Responsibilities

6.1 The Provider will ensure:

  • Clear and accurate invoicing, reflecting the agreed-upon fees and payment schedule.
  • Timely responses to Client inquiries or disputes regarding invoices.

6.2 The Provider reserves the right to:

  • Modify payment terms with 30 days’ notice to the Client.
  • Suspend or terminate services in cases of repeated late payments or non-payment.

7. Late Payments and Collections

7.1 Late payments will incur a 1.5% monthly interest charge on outstanding balances.

7.2 If payment is not received within 30 days of the due date, the Provider may engage a collections agency or pursue legal action to recover the owed amount. The Client will be responsible for any additional costs incurred during the collection process.

8. Taxes and Fees

8.1 The Client is responsible for all applicable taxes, duties, or fees related to the services, excluding taxes on the Provider’s income.

8.2 Any bank or transfer fees associated with the payment are the Client’s responsibility.

9. Termination and Final Payments

9.1 Upon termination of any agreement:

  • The Client must pay all outstanding invoices and fees for services rendered up to the termination date.
  • Any remaining milestones or recurring payments must be settled as specified in the Quotation or Client Order.

9.2 Failure to make final payments may result in suspension of deliverables or transfer of ownership rights, as applicable.

10. Governing Law and Dispute Resolution

10.1 These Terms are governed by and construed in accordance with the laws of England and Wales.

10.2 Any disputes will first be resolved amicably through negotiation. If unresolved, disputes will be subject to mediation under the rules of [Insert Mediation Institution]. Unresolved disputes may be submitted to the exclusive jurisdiction of the courts of England and Wales.