These Hosting Terms of Service (“Terms”) govern your use of Digital Rugby’s managed hosting services (“Services”). By accepting a Quotation or Client Order, you agree to comply with these Terms. These Terms are applicable as of the date of the Quotation or Client Order.

1. Information About Us

Digital Rugby is a brand operated by 1 Point 3 Creative Ltd (“we,” “us,” or “our”).

  • Company Number: 09914077
  • Registered Address (1 Point 3 Creative Ltd): The Old Dairy Farm Centre, Main Street, Upper Stowe, Weedon, Northamptonshire, NN7 4SH, United Kingdom
  • Operational Address (Digital Rugby): 24 Regent Place, Rugby, CV21 2PN, United Kingdom
  • Email: connect@digitalrugby.org

2. Description of Services

2.1 We provide managed hosting services using Hostinger infrastructure, with hosting located in the UK.

2.2 Our managed hosting service includes:

  • Website hosting with a unique DNS address.
  • Managed support, ensuring clients do not access backend hosting administration panels.
  • Hosting agreements requiring a fixed term (6, 12, 24, 36, or 48 months) with renewal options.

3. Client Responsibilities

3.1 Clients agree to:

  • Use the Services for lawful purposes only.
  • Not engage in activities that compromise server stability or violate these Terms.
  • Comply with data protection laws (e.g., GDPR) for any personal data stored on hosted websites.

3.2 Clients are responsible for their website’s compliance with applicable laws, including local, state, federal, and international regulations.

3.3 Clients must ensure appropriate backups for website content and data.

4. Service Terms and Renewals

4.1 Hosting agreements are fixed-term contracts with renewal options.

4.2 Early termination of a hosting agreement requires payment of the remaining term’s fees before cancellation is implemented.

4.3 Upon termination, we will assist in migrating your website to another host for a separate fee.

5. Service Limitations

5.1 While we aim to provide uninterrupted hosting, the Services are subject to occasional downtime for maintenance or unexpected events beyond our control.

5.2 Digital Rugby does not provide PCI or HIPAA compliance.

5.3 Clients may not use hosting for the following:

  • File dumps or mirror scripts for anonymous file uploads.
  • Banner ad services or bulk email/SMS gateways.
  • Any activities that degrade server performance or stability.

6. Content Management

6.1 Clients are solely responsible for the content of their websites, including any data, images, or files stored on our servers.

6.2 Content may not include:

  • Illegal, defamatory, or obscene materials.
  • Content infringing intellectual property rights.
  • Scripts or applications that negatively impact server stability.

7. Data Security and Backups

7.1 While we maintain routine backups for recovery purposes, clients must maintain independent backups for their websites and data.

7.2 Digital Rugby is not responsible for loss, damage, or destruction of client data unless caused solely by our negligence.

8. Migration and Termination

8.1 Migration services are available for a fee to assist clients transitioning to other hosting providers.

8.2 Upon termination of hosting, clients must:

  • Remove all content from our servers.
  • Update DNS settings to point away from our servers.

8.3 Content not removed before termination will be deleted and unrecoverable.

9. Uptime Guarantee

9.1 We guarantee 99% uptime for hosting services each calendar month. If uptime falls below this threshold, clients may request a credit of 5% of their monthly hosting fee for that month.

9.2 The uptime guarantee excludes:

  • Scheduled maintenance.
  • Issues caused by client-installed custom scripts or third-party software.
  • Force majeure events.

10. Payment Terms

10.1 Hosting fees are billed in advance for the agreed term. Failure to pay may result in suspension or termination of Services.

10.2 All fees are non-refundable unless otherwise specified in our Refund Policy.

11. Limitations of Liability

11.1 To the fullest extent permitted by law, Digital Rugby disclaims liability for:

  • Loss of profits or business opportunities.
  • Indirect or consequential damages.

11.2 Our total liability is limited to the hosting fees paid by the client for the previous one month.

11.3 Nothing in these Terms limits liability for death or personal injury caused by negligence or fraud.

12. Amendments

12.1 We may revise these Terms at any time. Changes will be posted on our website at www.digitalrugby.org/hosting-terms, and continued use of the Services constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Information

For inquiries about these Terms or our Services: